Conditions of Purchase

 1. INTRODUCTION

This document (together with the documents referred to herein) sets out the terms and conditions governing the use of this website and the purchase of products on it (hereinafter, the “Terms”).

Please read the Terms carefully before using this website. By using this website or placing an order via it, you agree to be bound by these Terms and Conditions; therefore, if you do not agree to all the Terms and Conditions, you must not use this website.

These Terms and Conditions may be amended. It is your responsibility to review them periodically, as the terms and conditions in force at the time of using the website or placing an order will be those applicable to you.

 

2. YOUR PERSONAL DATA AND YOUR VISITS TO THIS ONLINE STORE:

Any personal information or data you provide to us will be processed in accordance with the provisions of the Privacy Policy. By using this website, you consent to the processing of such information and data, and you declare that all information or data you provide to us is accurate and true..

3.  USE OF OUR ONLINE SHOP:

By using this website and/or placing orders via it, you agree to:

1. Use this online shop solely to make legally valid enquiries or orders.
   
2. Not to place any false or fraudulent orders. If it could reasonably be considered that an order of this nature has been placed, we shall be entitled to cancel it and inform the relevant authorities.
   
3. To provide us with your email address, postal address and/or other contact details truthfully and accurately. You also consent to us using this information to contact you if necessary; please see our Privacy Policy.
   
4. If you purchase a bicycle, it must be assembled and checked by a professional. Failure to do so may invalidate the warranty due to incorrect assembly.

If you do not provide us with all the information we require, we will be unable to process your order.

By placing an order via this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.

4. SERVICE AVAILABILITY

The items offered via this website are available for delivery to Spain, Portugal and France. For other countries, please contact info@wolfbike.es before making your purchase.

5.DELIVERY CHARGES

The table below shows the total delivery charges for PRIVATE CUSTOMERS broken down by region, type of item and terms and conditions..

All prices shown in the table are exclusive of VAT.

For shops and businesses, please enquire about delivery charges with your designated sales representative or email info@wolfbike.es

*excluding the United Kingdom, Norway, Switzerland, Iceland, Liechtenstein, Andorra, San Marino, Vatican City, the Azores, Madeira, the Åland Islands and remote islands. For deliveries to these areas, please enquire before placing your order.

6. DELIVERY

Unless exceptional circumstances arise, the delivery time will be between 24 and 48 hours from the date of the Dispatch Confirmation for mainland Spain and Portugal.

Orders will be dispatched within 24 to 72 hours of receipt, counting only working days.

However, delays may occur for any of the following reasons:


1. Product customisation

2. Specialised items

3. Unforeseen circumstances

4. Delivery area

5. Issues beyond our control

6. Issues caused by the carrier

7. PRICE AND PAYMENT

The price of each product shall be as stated on our website at any given time, except in the case of an obvious error. We shall not be obliged to supply you with any product at an incorrect lower price if the pricing error is obvious and unequivocal and could reasonably have been recognised by you as an incorrect price.

The prices on this website include VAT.

Prices are subject to change at any time.

The payment methods available in this online shop are: 

·         Credit Card

·         Bank Transfer

·         Finance

seQura: Enjoy today and pay later with seQura 
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 If you have any questions, find the answers here.

8. OUR RIGHT TO AMEND THESE TERMS AND CONDITIONS

We reserve the right to review and amend these Terms and Conditions at any time.

You will be subject to the policies and Terms and Conditions in force at the time you use this website or place each order, unless we are required by law or by a decision of a government body to make changes to those policies, Terms and Conditions or Privacy Policy with retroactive effect, in which case any such changes will also apply to orders you have placed previously.